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Workshops on Understanding & Overturning our “Immunity to Change”

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Introduction

Why is it that even after reading about Emotional Intelligence and agreeing with it, one does not become emotionally intelligent? Why do team coordination, coherence, and performance not improve consistently after attending workshop sessions on such topics? Why do almost 90% of training workshops conducted for individuals or groups and rated very highly immediately after completion fail to bring about any significant change in the participants? Are the participants so utterly devoid of commitment? Motivation? Will power? Does the problem lie with team cultures? Do organizational environments discourage such transformations? Or is the resistance to making a change a natural phenomenon?

Join our workshop to find answers to these questions and to successfully make positive changes in your and your team’s performance. (For more information, click here).

Goal

The workshop is designed to achieve two goals: First, to help participants directly observe their psychological immune systems at work, and second, to help them overcome their respective immune systems.

Audience

The workshop is offered for individuals and existing teams (with a minimum of eight members). In the case of teams, the participation of the team leader will be mandatory.

Preparation

Before the start of the workshop, all participants are requested to work on and generate a few improvement goals for themselves that they want to work on during the workshop. Guidelines for determining our improvement goals will be provided to the registrants before the start of the session.

Organization

Part 1: Mapping our “Immunity to Change”

In the first part, each participant will be taken through the process of uncovering, recognizing, and observing their psychological immune system at work and how it frustrates their efforts in making meaningful and desirable changes in their lives.

Part 2: Overcoming our “Immunity to Change” (at the choice of the participants)

In the second part, each participant will understand and undertake the process of overcoming their immunity to change and successfully materializing their desired improvement goal.

Methodology

“Overturning our Immunity to Change” sessions are planned as a cooperative, conversation-based, and experiential exercise in understanding and reflecting on the experience and then overturning our psychological immune system.

Duration

For Individuals & Groups

The first part of the workshop is likely to be completed in 5 to 7 hours of conceptual and group work. After completing the first part, participants may take a break or immediately continue working on the second part. (Total time: approximately 7 hours)

The conceptual work in the second part will be completed in a maximum of 2 hours, after which the participants will continue meeting and sharing the progress in their respective experimentation work every week for 60 to 90 minutes. Depending on the participants’ progress, the second part will likely be completed in the group’s 6 to 9 weekly meetings (including the 2-hour session on conceptual work). (Total time: approximately 14 hours)

For Teams

All team members will be required to complete the sessions for individuals and groups (as given above). Besides that, an additional 6 to 8 hours will be required for teams. (Total time: approximately 30 hours)

Prerequisites

Completion of part 1 is a prerequisite for registration in part 2. However, after the completion of part 1, the participants can register for part 2 at their convenience.

Investment

  1. For one-to-one sessions: US $50 per hour.
  2. For group participation (with at least 12 members): US $20 per hour per member.
  3. For existing teams:
  • For at least ten members US $20 per hour per member
  • Teams of less than ten members US $200 per hour.

Registration:

For registration, please fill in the form here.

For queries, and clarifications, you may leave a comment below.

 

Video Introduction

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OVERTURNING OUR

“IMMUNITY TO CHANGE”

Introduction

After completing a training workshop[1], invariably I get calls from participants who express concern about why they tend to ignore practicing the different concepts they have learned, even after comprehending them and agreeing with them. For instance, they would ask why they face difficulty in practicing the various guidelines of “effective conversations” or “expressing appreciation and disagreements” in their everyday lives. The same phenomenon can also be observed in corporate trainings. Almost 90% of training workshops conducted in the corporate sector, rated very highly immediately after completion, fail to bring about any significant and consistent change in the participants. Why is it so? Are the participants so utterly devoid of commitment? Motivation? Will power? Does the problem lie with team cultures? Do organizational environments discourage such transformations? Or is the resistance to making a change a natural phenomenon?

My short answer to such questions is that reading and understanding a book on Emotional Intelligence and being Emotionally Intelligent are two entirely different phenomena requiring different capacities from us. A more detailed answer, however, is given below:

There are two kinds of problems we face: “Technical Challenges” and “Adaptive Challenges.”[2]

In a Technical challenge, the skillset required to overcome the challenge is generally well-known. A strong desire to overcome the challenge, access to the necessary information about the skillset, the opportunity to learn that skillset, and a commitment to put in the required effort are likely to allow one to overcome such challenges[3].

Adaptive challenges, on the other hand, require a change in the mindset, attitudes, assumptions, and beliefs of the person trying to tackle them[4]. It may be interesting to note that one’s mindset, attitudes, assumptions, and beliefs constitute one’s psychological “self” or “identity.” As a result, overcoming an Adaptive challenge, in a way, puts one’s current psychological “self” and “identity” at risk. This is where our “psychological immune system” comes into play.

Like its biological counterpart, which protects our biological “identity” and “self,” our psychological immune system protects our psychological “identity” and “self.”

When we tackle Adaptive challenges, our psychological immune system is on high alert to protect us from destroying our psychological “self” and “identity” and to protect us from the consequent psychological pain, suffering, or even “death.” Also, like the biological immune system – which, for instance, can severely obstruct adaptability in organ transplants and, thus, work against the very system it was meant to protect – our psychological immune system, if not kept in check, can block any changes we know are desirable and, sometimes, even necessary for our psychological growth and wellbeing.

Overcoming an Adaptive challenge requires one to be committed to learning a new behavior, on the one hand, while also being willing to risk one’s current identity and psychological “self” to develop a new and improved identity and psychological “self,” on the other.

Another aspect of Technical and Adaptive challenges that makes the situation more complex is that some challenges can be Technical for one person and Adaptive for another. One person may find it sufficient to get information about maintaining a healthy lifestyle for actually maintaining one. Another person may have all the information about maintaining a healthy lifestyle but find it irresistible to avoid eating sweets whenever they are in sight.

The difference between Adaptive and Technical challenges makes it imperative that we 1) recognize them as two separate challenges, 2) know how to diagnose and separate them from each other, and 3) treat them differently.

For Technical problems, the solution lies in disseminating and delivering the required information by organizing training programs and workshops. Adaptive problems, on the other hand, require us to make conscious and intentional alterations in our mindsets, attitudes, assumptions, and beliefs.

But how does one achieve that?

Two developmental psychologists at Harvard – Robert Kegan and Lisa L. Lahey – and their colleagues developed and refined the answer to this question. Our workshop, “Overturning our Immunity to Change,” is based on their answer.

 

Video Introduction

 

 

 

[1] The topics of my workshops are generally related to character development and moral uplifting.

[2] See “The Practice of Adaptive Leadership” by Ronald Heifetz

[3] Such challenges may include learning to fly a plane, becoming a chef, a surgeon, a typist, reading a book on Emotional Intelligence, etc.

[4] Such challenges may include being more emotionally intelligent, developing a healthy lifestyle, being more mindful of the impact of one’s actions on others, overcoming an addiction, being more empathic with oneself and others, etc.

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Altruism and the Intention to Please God

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“I think I understand the concept of ‘altruism.'” I said. Then, after a pause, I added, “There are two questions, however, that are causing some confusion in my mind. The first of these relates to something that you said regarding the source of the somewhat universality of experiencing a feeling of joy, peace, and serenity when we act altruistically.” He did not allow me to finish, and said, “You think that is it dogmatic to believe in God and to ascribe these feeling as having been implanted in us by Him?”

“No. My question is different. What I want to know is that if you think that the universality of the feeling of elation when we act altruistically is because of our inherent and ‘Divine’ programming, then do you think that our Creator wants us to be altruistic?” I asked.

“Yes,” he said, “I strongly believe that He does.”

“Then, would I be correct in assuming that you would also believe that God will reward our altruistic acts?” I asked.

“Yes. I think God will reward all our good deeds if we do them with the right intentions.” He answered confidently.

“That is what I thought,” I said triumphantly and continued, “now, my question is, if I were to act altruistically in the hope of being rewarded for it by God, will it mean that I have an ulterior motive and, thus, go against the very spirit of altruism?”

He looked seriously at me and said, “No.”

“But, you said that one has a desire to recognized, appreciated, or rewarded for any of his acts of supporting and helping others, it would amount to an ulterior motive, and an altruistic act should be clear of all ulterior motives. Isn’t that right?” I asked.

“Yes. That is right.” He said, and added, “but an ulterior motive, by its very nature, relates to this desire to be recognized, appreciated, or rewarded by other human beings. You see, the desire to be rewarded, appreciated or recognized by God does not entail the dangers that are entailed in our desire to be rewarded, or appreciated by other human beings.”

“What are these dangers?” I asked.

“When we act righteously to be rewarded, appreciated, or recognized by other human beings, it endangers our integrity. Our lives are then dictated not by any noble principles, but by who might be watching or observing us, at that time. Obviously, there is no such danger of being prone to lack of integrity, when the only reward we seek and hope for, is to please the All-Knowing God, from Whom, nothing is hidden.” He said, and then asked, “Does that make any sense to you?”

“I will need to think about it.” I said and then added, “My second question is why do you consider altruistic acts to be among the most fundamental good behaviors?”

“I hold altruistic acts to contribute toward the rejuvenation of the human spirit, and anything that contributes toward the rejuvenation of the human spirit deserves to be placed among the ‘fundamentally good behaviors’ in my eyes.” He said.

 

January 7, 2020
(Dubai, UAE)

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Who am I?

Life is strange!

Sometimes we do things in life without even thinking how lasting their impact can be and when we might be revisited by them.

When I started writing on the World Wide Web – back in 1996 – I changed my language of writing from Urdu to English. Before that, Urdu had been my primary language – at least for writing. I had worked hard to be able to write in a way that would be comprehensible for a common educated person. For almost seven years I wrote exclusively in the Urdu language. I have an impression from the comments of a few of my close and ‘blunt’ friends that I had developed into an acceptably readable writer.

In 1996, I was accidentally introduced to the internet. I was immediately stuck on the idea that the World Wide Web was the media of the future. I started thinking about how to use it. No one among my colleagues and teachers agreed with me at that time. In fact, I was sometimes even dissuaded and discouraged from trying to go for it. Nevertheless, I decided to give it a try – even if only as an experiment. It was then that I decided to revive my “prowess” of the English language.

Another factor that had kept me from writing in the English language – even though the institution that I was affiliated with was producing a monthly English journal of its own – was that my proficiency in the language was not considered to be of an acceptable level. One of my very well-wishing colleagues once remarked that if I wanted to write in English, I should learn some basic rules of the language first. Unfortunately, however, my impatience to express myself always overwhelmed and strangled the patience which was required to learn the art of expression.

It was in this background that in 1996 I started writing in the English language. Also, most probably, it was because of this background that my initial writings were written under a pseudonym.

We – humans – have the ability and the intelligence to justify our decisions and actions. We can fabricate an apparently morally superior motive for our decisions and actions than the one that is real. Although its been close to 24-years, but today I have a feeling that that was my case when I was asked to explain my reason for writing under a pseudonym. My answer then was that I do not want to write for fame or for being known. But, as I look back today – almost 24-years later – I have serious doubts that my answer fully depicted my intentions. I think a more accurate reason could have been my fear of failure that discouraged me from using my real name.

So, it was a pseudonym that I started writing under. The name that I selected for myself at that time was “The Learner.”

I liked the sound as well as the implication of this name. It clearly meant that I was not writing from a position of authority, but was actually using my writings as a learning process. It also continuously reminded me that there should be no place for the arrogance of certainty and closed-mindedness in my life as “The Learner.” Although, I continued writing under this pseudonym for almost a year, but I was so fond of this name that even my email address at that time had the same handle “learner.” This email address lasted for almost 8-years. Then, some time in 2005, I opened a “gmail” account, where I started operating my email account with my real name, after which “The Learner” was completely abandoned.

Thus, “The Learner” is what transpired in my life almost a quarter-of-a-century back.

A few months back, while reading a book, I was confronted with a very interesting and important question. The book asked me “Who are you and what is the identity that you have chosen for yourself?” It also reminded me that when faced with this question, we have a tendency to answer it by naming our position, responsibility, or work. Most of us may answer this question with words like politician, service-man, teacher, student, mother, father, manager, accountant, or bureaucrat, etc. However, these words do not tell who we are or what our identity is. On the contrary, these are all transient positions that we hold in the journey of our lives. Our identity should not be dependent on something that is transient, because then our identity too will lack any permanence. The key is to describe yourself with a name that is big enough to contain your whole life, as you imagine it today.

With all these instructions in mind, I set out on a search. It did not take me long to answer the question. My quarter-of-a-century-old pseudonym came to my rescue as the first part of my answer, and my learnings during these years provided me with the second part. I wrote down on a 3”X 3” post-it, which was lying on my study table:

I am a learner and a contributor to the rejuvenation of the human spirit.

 

December 05, 2019
(Lahore, Pakistan)

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